Introduction
Welcome to Allroots (“we,” “us,” or “our”). We value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website [www.allrootts.co.uk] (the “Site”). By accessing or using our Site, you agree to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Site.
1. Information We Collect
a. Personal Information
When you use our Site, we may collect personally identifiable information that you voluntarily provide to us. This information may include:
- Name: Your full name.
- Email Address: Your email address.
- Phone Number: Your contact phone number.
- Message: Any information you provide in the message field of our contact form.
b. Non-Personal Information
We may also collect non-personal information that your browser automatically sends whenever you visit our Site. This information may include:
- IP Address: The IP address used to connect your computer to the internet.
- Browser Type and Version: The type and version of the browser you are using.
- Operating System: The operating system you are using.
- Referring URL: The website that referred you to our Site.
- Date and Time: The date and time of your visit.
- Pages Viewed: The pages you visit on our Site.
2. How We Use Your Information
We may use the information we collect for various purposes, including:
- To Provide and Maintain Our Service: To respond to your inquiries, provide customer support, and fulfill any other purpose for which you provide the information.
- To Improve Our Website: To understand how users interact with our Site, improve its functionality, and enhance user experience.
- To Communicate with You: To contact you via email or phone regarding your inquiry or any updates to our services.
- For Marketing Purposes: With your consent, we may use your email address to send you promotional information about our services or special offers. You can opt out of receiving such communications at any time.
- To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes.
3. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties, except as described below:
- Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or servicing you, provided those parties agree to keep this information confidential.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.
4. Cookies and Tracking Technologies
Our Site may use “cookies” and similar tracking technologies to enhance your experience. Cookies are small data files stored on your device by your web browser. These technologies help us analyze trends, administer the Site, track users’ movements around the Site, and gather demographic information about our user base as a whole. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.
Types of Cookies We Use
- Essential Cookies: These cookies are necessary for the Site to function properly. They enable basic features like page navigation and access to secure areas of the website. Without these cookies, the Site cannot function correctly.
- Performance Cookies: These cookies collect information about how visitors use the Site, such as which pages are visited most often, and if they get error messages from web pages. These cookies do not collect information that identifies a visitor. All information collected by these cookies is aggregated and, therefore, anonymous.
- Functionality Cookies: These cookies allow the Site to remember choices you make (such as your username, language, or the region you are in) and provide enhanced, more personalized features.
- Targeting/Advertising Cookies: These cookies are used to deliver ads more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and help measure the effectiveness of an advertising campaign.
Managing Cookies
You can manage cookie preferences through your browser settings. Most web browsers allow you to control cookies through their settings preferences. However, if you limit the ability of websites to set cookies, you may worsen your overall user experience, since it will no longer be personalized to you. It may also stop you from saving customized settings like login information.
5. Third-Party Links
Our Site may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices or the content of these third-party sites. We encourage you to be aware when you leave our Site and to read the privacy policies of each and every website that collects personal information.
6. Security of Your Information
We take reasonable steps to protect the information that we collect and store from unauthorized access, use, alteration, and destruction. However, please be aware that no method of transmission over the internet or method of electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
7. Retention of Your Information
We will retain your personal information only for as long as is necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. This includes retaining your information to comply with our legal obligations, resolve disputes, and enforce our agreements.
8. Your Rights Regarding Your Information
Depending on your location, you may have the following rights regarding your personal information:
- Access: You have the right to request access to the personal information we hold about you.
- Correction: You have the right to request that we correct any inaccuracies in your personal information.
- Deletion: You have the right to request that we delete your personal information, subject to certain legal exceptions.
- Objection: You have the right to object to the processing of your personal information in certain circumstances, including for direct marketing purposes.
- Restriction: You have the right to request that we restrict the processing of your personal information in certain situations.
- Data Portability: You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format and to have that information transmitted to another data controller.
To exercise any of these rights, please contact us using the contact information provided below. We will respond to your request in accordance with applicable data protection laws.
9. Children’s Privacy
Our Site is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13 without verification of parental consent, we will delete that information as quickly as possible. If you believe we might have any information from or about a child under 13, please contact us immediately.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, and other factors. When we do, we will revise the “Last Updated” date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights regarding your personal information, please contact us at:
allroots.co.uk
We will respond to your inquiries as soon as possible.
12. Consent
By using our Site, you consent to our Privacy Policy and agree to its terms. If you do not agree with this Privacy Policy, please do not use our Site.
Last Updated: 20th August 2024
This Privacy Policy is intended to inform you of your rights and our practices regarding your personal information. It is important that you read and understand it, as it forms part of the agreement between us when you use our Site.